Payment and deposits
- When am I charged?You pay the full amount online when you book; with host confirms bookings, nothing is charged if the host declines.
- How does the security deposit work, and when do I get it back?Some venues take a refundable security deposit, shown before you pay; it is returned about 48 hours after the booking ends unless the host makes a claim with evidence.
- How do I get a receipt or invoice?If you need a receipt or invoice for a booking, contact us with your booking details.
- How do I use coupons and credit?Credit can cover part of a booking but not all of it; for questions about coupon codes, contact us.
- Is there a booking fee?No. Gatherland does not charge guests a booking fee: the total shown before you pay is what you pay.
Frequently asked questions
When am I charged?
You pay the full amount online when you book; with host confirms bookings, nothing is charged if the host declines.
How does the security deposit work, and when do I get it back?
Some venues take a refundable security deposit, shown before you pay; it is returned about 48 hours after the booking ends unless the host makes a claim with evidence.
How do I get a receipt or invoice?
If you need a receipt or invoice for a booking, contact us with your booking details.
How do I use coupons and credit?
Credit can cover part of a booking but not all of it; for questions about coupon codes, contact us.
Is there a booking fee?
No. Gatherland does not charge guests a booking fee: the total shown before you pay is what you pay.